Renew subscriptions through Xactimate Admin
Updated
by
Jill Bowers
Financial account administrators can renew their Xactimate subscription through Xactimate Admin if the subscription expired or no longer auto-renews.
If you are not a financial account administrator, a popup window appears when you log in to Xactimate Admin and explains that you do not have the correct user rights to renew your subscription.
Note: Financial account administrators are the billing contacts for the account. To become a financial account administrator, contact our Billing department at 1-800-748-9228. See our article on Financial account admins and account admins to learn more.
To renew your Xactimate subscription, follow these instructions.
Only one instance
If you are a financial account administrator and have only one instance, a popup window appears with a link to renew your subscription when you log in to Xactimate Admin.
More than one instance
If you’re a financial account administrator with more than one instance, follow the steps below to renew your account.
- From within Xactimate Admin, select the Instances tab.
- Find your instance on the Instances table and select Renew. This opens a popup window.
- Select Renew License to open the Xactware Store.
Review our Renewing Xactimate license in Customer Portal article to learn how to renew licenses in the Xactware Store.