Changing passwords in Xactimate
If you need to update your password, follow these steps:
- Go to identity.verisk.com.
- Log in with your Xactware ID. The Account Settings page appears.
- In the Password field, enter your new password and click Change Password.
![](https://files.helpdocs.io/pxEGJf5YY0/articles/03gbq9qmyi/1709591756126/change-password.png)
If you don’t remember your password and want to reset it, follow these steps:
- Go to identity.verisk.com.
- Select Forgot your password? at the bottom of the login page.
![](https://files.helpdocs.io/pxEGJf5YY0/articles/03gbq9qmyi/1709591847625/login-page.png)
- Write your email address in the field, then click Reset password.
![](https://files.helpdocs.io/pxEGJf5YY0/articles/03gbq9qmyi/1709591875462/reset-password.png)
An email will be sent to your email address with instructions for resetting your password. If you don’t receive the email, check your spam folder.