Changing passwords in Xactimate

Updated by Mara Kellogg

If you need to update your password, follow these steps: 

  1. Go to  
  2. Log in with your Xactware ID. The Account Settings page appears. 
  3. In the Password field, enter your new password and click Change Password

If you don’t remember your password and want to reset it, follow these steps: 

  1. Go to
  2. Select Forgot your password? at the bottom of the login page. 
  1. Write your email address in the field, then click Reset password.  

An email will be sent to your email address with instructions for resetting your password. If you don’t receive the email, check your spam folder.  

Contact Support if you need additional help changing your password. 

How Did We Do?