Where do I find my XactNet Address?

Updated by Heather Jones

This article is for the new version of Xactimate desktop (X1). If you are using Xactimate version 28, please see the Xactimate 28 helps.

Your XactNet address is a unique identifier for your account within a specific instance. Depending on how your account was set up when created, you may need to register your XactNet address, which is explained later in this article.

Finding your XactNet address

Knowing your XactNet address helps with sending and receiving assignments. You also may need to know your XactNet address when working with Support.

There are two options for finding the address:

Through Help

  1. From the project dashboard, select Help in the navigation menu on the left.
  2. Select About Xactimate.
  1. Look for the XactNet Address for your instance in the About Xactimate dialog box that appears.

Through the account icon ()

With Xactimate open to Local, Cloud, Preferences, or Tools, the account icon () is visible in the top right of the screen. Select the icon to view your account information.

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