Update license types in Xactimate Admin

Updated by Jill Bowers

You can adjust the Xactimate platform you access with your license(s). Update your license in Xactimate Admin by following the instructions below. 

  1. Log in to Xactimate Admin. 
  2. Select the Users tab. 
  3. Search for the user whose license you want to change. 
  4. Select the appropriate user’s row in the table. This opens a side drawer. 
  5. Select the License field to open the dropdown menu. 
  1. Select the license type you want. Options include: 
  • None: The user does not have access to any form of Xactimate. 
  • Inspector: The user has access to Xactimate mobile, but they have limited rights and no administrative authority. 
  • All platforms (pro): The user can access Xactimate online, desktop, and mobile platforms. 
  • Online only (standard): The user can only access Xactimate online and cannot access Xactimate mobile or desktop. 
  • Mobile only (standard): The user can only access Xactimate mobile and cannot access Xactimate online or desktop. 
  • Desktop only (standard): The user can only access Xactimate desktop and cannot access Xactimate online or mobile. 
  1. Select Save. 

To apply for a license or add more licenses, contact your Verisk representative or use the Customer Portal. 

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