How do I install the new version of Xactimate desktop?

Updated by Heather Jones

You can install Xactimate desktop (X1) through our main website or through the eService Center. Once downloaded, open the file and follow the prompts to install the application. If you already have Xactimate 28 installed when you finish installing X1, the data from Xactimate 28 automatically migrates to X1. 

Download the install file

Website

To install X1 from the main website, navigate to the installation page at https://www.verisk.com/insurance/products/xactimate/#download and select Download in the upper right.

eService Center

To install Xactimate desktop X1 from the eService Center, navigate to the Xactimate page at https://veriskpropertyestimatingsolutions.my.site.com/s/xactimate and select Download Now.

Complete installation process

Once the download has finished, proceed with the steps below.

Note: If prompted to Run or Save, select Save. Once it has downloaded, proceed to the next step.
  1. Select Run.
  2. Select INSTALL.
  3. Select Yes.
Note: Allow time for all the files to install. If there are any pre-requisites needed, you will be prompted to install them.
  1. Select LAUNCH.
Note: If you select TOUR, it will open the Xactimate desktop (X1) page in your internet browser. From there you can learn more about Xactimate desktop (X1) and how it works.
  1. Enter your Xactware ID.
  2. Select NEXT.
  3. Enter your password.
  4. Select LOG IN.
  5. Select one or more profiles by clicking the box next to the desired profile(s).
Note: Profiles can be selected at this time or synced with Xactimate later. For assistance syncing profiles later, see Syncing profiles in Xactimate desktop.

 Allow Xactimate to sync data and launch. When it opens, it will display the Local Projects list.

 

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