How does Xactimate sync rules after they change in Xactimate Admin?
After a rule is enabled or disabled in Xactimate Admin, Xactimate needs to sync to apply the changes. A sync automatically occurs before an initial inspection runs in Xactimate, and when Xactimate first opens. If an Xactimate user is logged in when a change occurs, a manual sync may be necessary. Depending on the Xactimate platform, the syncing process varies.
To sync changes in X1, select the Sync icon on the Local projects page.
Xactimate mobile frequently syncs automatically in the background, but you can also pull down to refresh from the top of the Local projects list to sync manually.
New Xactimate online
The rules sync automatically the first time an inspection is run after the Online Estimate Writer first opens. A manual sync is not necessary.
Xactimate online Silverlight
These changes are not available in Xactimate online Silverlight.