Adding admins to the Customer Portal

Updated by Jill Bowers

Admins can add other admin users to their Xactimate subscriptions via the Customer Portal.  

Note: These admins are specific to the Customer Portal and are not necessarily administrators in Xactimate or other Verisk products.  
  1. In the Customer Portal, select the Users tab.
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Note: To delete an admin, select the delete icon next to the desired admin.  
  1. Select Add Admin.
  2. Fill in the Add User form.
Note: If an email is entered into the Add User form that is not already an Xactware ID (XID), a new XID will be created using that address and an email will be sent to the user prompting them to set up a password. 
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  1. Select Submit


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