Create an Xactware ID for Xactimate desktop

Updated by Heather Jones

Your Xactware ID provides easy and secure access to multiple Xactware solutions with a single login and password combination. Your Xactware ID is usually the email address with which you access Xactware products.

You have two options for creating an Xactware ID: create your own or ask your company administrator create it for you.

Create your own

You can create the ID on your own; however, you will not have access to Xactimate or other products until you purchase a subscription or your company administrator adds your ID to an instance. To create your own ID, complete the following:

  1. Navigate to https://identity.verisk.com/settings/create?email=
  2. Fill in the form.
  • Primary Email Address: the email that will be associated with the Xactware ID.
  • First Name: the user’s first name.
  • Last Name: the user’s surname.
  • Phone Number: the user’s phone number.
  • Alternate Email Address: an optional alternate email that can help you recover your account.

  1. Select CREATE ACCOUNT.
  2. Check your email account for an email from noreply@ssomail.verisk.com.
  3. Open the email.
  4. Select the Activate button in the email. This opens a password-creation page in your default browser.
  5. In the page that opens, enter a password.
  6. Enter the same password in the second field to confirm it.
  7. Select Create My Account.

Receive your account from your company

Ask your company administrator to add you as a user. Once they add you, you will receive an email from noreply@xactware.com titled, “Welcome to Xactimate”. After opening the email, complete the following:

  1. Select the link in the email for creating your account. 
  2. Fill in the form.
  • Primary Email Address: the email that will be associated with the Xactware ID.
  • First Name: the user’s first name.
  • Last Name: the user’s surname.
  • Phone Number: the user’s phone number.
  • Alternate Email Address: an optional alternate email that can help you recover your account.

  1. Select CREATE ACCOUNT.
  2. When you receive the activation request email, select Activate in the email.
Note: If you do not receive a verification email after a few minutes, log in to Xactimate with the credentials you just created. You will be notified that your account has not been verified. Select Resend verification email to send the email again.

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