Learn more about Xactimate desktop
Updated
by
Heather Jones
Verisk has many resources to help users learn more about Xactimate.
- Online help documentation: You can search our library of help documentation for answers to common questions, solutions for potential problems, and step-by-step guidance through various workflows. Our help documentation covers many products, including Xactimate (desktop, mobile, and online), XactAdmin, XactContents, XactAnalysis, and ClaimXperience.
- Training: You can access Verisk training resources via the Verisk website. Verisk offers a range of training resources for users of all experience levels.
Available trainings include in-person training, virtual classrooms, and self-paced training.
- In-person training. You can join a live event and learn from Xactimate experts either in person or via live virtual classroom training.
- Xactware classroom. You can use the interactive Xactware classroom to learn about Xactimate at your own pace.
- Webinars (English only): You can watch Verisk webinars, which are designed for busy professionals with little free time. Webinars are condensed, fast-paced, and focused on practical information. Most webinars are followed by Q&A sessions.
- eService Center (English only): You can contact our support team via the eService Center. Support is available 24/7 via chat. The eService Center also has a database of over 1,700 documents, videos, product tips, and more.
Note: You must log in before you can access the eService Center.
- Phone support: You can contact Support via phone for a nominal fee. Phone support is available from 6:00 a.m. to 6:00 p.m. Mountain Standard Time, Monday to Friday (except Christmas Day and New Year's Day), at 1-800-710-9228.
- YouTube videos: You can view our short training videos on a variety of Xactimate topics.
- Visit this training page to see the list of videos or subscribe to our training channel.