Find account information in Xactimate Admin

Updated by Jill Bowers

Xactimate Admin provides access to important information about your instance, account, users, and licenses. This information is in the following locations. 

Instances > Instances table 

Basic license and account information is visible in the Instances table. You may need to scroll horizontally across the table to access all the information. 

The Instances table shows: 

  • License types and numbers 
  • Instance ID 
  • Instance type 
  • Account number 
  • Product keycode 
  • XactNet address 

Instances > Users tab 

The Users tab informs you of the types and number of licenses in use. User-specific information is also available in the Users table. 

You may need to scroll horizontally across the table to access all your information.

The Users tab shows: 

  • License types and numbers 
  • User-specific account details 
    • Xactimate ID 
    • Security groups 
    • Admin access 
    • XID  

Instances > Configuration tab > Account and license information box 

Information specific to your licenses and instance is available in the Account and license information box in the Configuration tab.

This information includes: 

  • License types and numbers 
  • Account number 
Note: If the account number is 0, it is not visible. 
  • Product keycode 
  • XactNet address 
  • Instance ID 

 


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