Denial/Partial denial

Updated by Jill Bowers

When this profile feature is active, find denial options by selecting Claim Info and then the Coverages & Loss tab. The options are in the Loss Type section. You can choose from the following denial types: 

  • Covered Loss 
  • Non-Denial Letter 
  • Partial Denial  
  • Denial

Note: Only one denial type can be selected at a time. 

If you choose any denial type aside from Covered Loss, a notes field appears where you can explain why you chose that denial type. The notes are required. 


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