First Login & Setup

7 articles

Desktop keyboard shortcuts

Keyboard shortcuts provide an alternative way to navigate an estimate. Shortcut Description Ctrl + N Go to Insured Info Ctrl + R Go to Parameters Ctrl + I Open Digital Images Ctrl + Q Go to XactConte…

Updated 1 year ago by Jake D.

Support and training

Online helps: Search for or browse contents to find help on common topics. http://xactimatedesktop.xactware.help Training: Xactware offers a variety of training resources for novice and advanced user…

Updated 1 year ago by Jake D.

Set default preferences

This article is for the new version of Xactimate. If you are using Xactimate version 28, please see the Xactimate 28 helps. In the project dashboard you can set default preferences for your general u…

Updated 1 year ago by Jake D.

Create an Xactware ID

The Xactware ID is a single source login that gives you easy and secure access to a variety of Xactware solutions with a single login/password combination. Before you can create an Xactware ID, your…

Updated 1 year ago by Jake D.

Sync your instance and profiles

An instance uses cloud technology to create a collaborative network experience within your organization. It simplifies the setup process and allows you to easily access projects, templates, and other…

Updated 1 year ago by Jake D.

Migrating to the new version of Xactimate desktop

Click here for more information on migrating to the new Xactimate desktop.

Updated 2 years ago by Jake D.

Accessing Xactimate when it opens off-screen

Occasionally, Xactimate opens, but you can't see the program. This usually happens when you switch from using multiple monitors to a single monitor. There are several options to resolve this issue: M…

Updated 7 hours ago by Bethany W.

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